These are common culprits of log in issues:

Wrong Password

  • If you see the "We couldn't find that login/password combination" message, note that your login and password are case sensitive.
  • If you are sure your email is correct but cannot remember your password, click "Forgot your password?" A temporary password will be emailed to you. After logging in with the temporary password, you will be prompted to select a new password.
  • If you have not received the email containing a temporary password, it may be stored in a spam folder. Otherwise, contact us. We can manually reset the password over the phone or through chat.

Cookies Disabled

It is necessary to have browser cookies enabled in order to log in. Cookies allow the site to remember your login, preferences, favorite designs and more. Consult the Help section of your browser for assistance.

Out-of-Date Browser

Old browser versions will not be fully compatible with MustHaveMenus and our site may not display or function properly. We suggest using the latest versions of Mozilla Firefox or Google Chrome for the best performance on our site.

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